Welcome to Lizaru. This Privacy Policy explains how we collect, use, and protect your personal information when you visit lizaru.com or purchase our products.
By using our website, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We collect information to provide better service and a safe shopping experience.
A. Information You Provide
When you place an order or contact us, you may provide:
- Name
- Email address
- Phone number
- Billing & shipping address
- Account login details (if you create an account)
- Order details
- Messages or inquiries via contact forms or email
B. Information Collected Automatically
When you use our website, we automatically collect:
- IP address
- Browser and device details
- Pages you visit
- Time spent on the website
- Items added to cart or wishlist
- General usage activity
This helps us improve website performance and customer experience.
C. Information From Third-Party Services
We may receive limited information from:
- Payment gateways (payment confirmation only—not card numbers)
- Courier/shipping partners
- Email marketing tools
- Website analytics tools
2. How We Use Your Information
We use your personal data only for legitimate business purposes:
✔ To Process Orders
- Confirming your order
- Processing your payment
- Shipping your products
- Handling returns or exchanges
✔ To Improve Customer Experience
- Saving your preferences
- Improving website performance
- Responding to your inquiries
✔ Marketing & Communication
- Sending order updates
- Sending offers or promotions (only if you subscribe)
✔ Security & Fraud Prevention
- Detecting suspicious activity
- Protecting your account
We never sell your personal information.
3. Cookies
We use cookies to:
- Keep your cart active
- Remember your preferences
- Improve speed & performance
- Analyze visitor behavior
- Provide a smooth browsing experience
You can disable cookies in your browser settings, but some features may stop working properly.
4. How We Share Your Data
We only share your information with trusted partners necessary to run our business:
We may share with:
- Payment processors
- Shipping/courier companies
- IT and hosting service providers
- Customer support tools
- Marketing or analytics tools
We do NOT share your data with unauthorized third parties.
5. User-Generated Content
If you post a review or comment on our website:
- It becomes publicly visible
- Do not include personal or sensitive information
We cannot control how others may use publicly visible content.
6. Third-Party Links
Our website may include links to other websites.
We are not responsible for their content or privacy practices.
Always review their policies before sharing information.
7. Children’s Privacy
Our website is not intended for children under 16.
We do not knowingly collect information from minors.
If you believe a child has submitted information, contact us and we will delete it.
8. Data Security
We take strong measures to protect your information, including:
- Encrypted connections
- Secure servers
- Restricted access
However, no online system is 100% secure.
9. Data Retention
We keep your information only as long as necessary to:
- Complete orders
- Provide support
- Comply with legal requirements
10. Contact Us
If you have any questions about this Privacy Policy, you may contact us at:
Email: contact@lizaru.com
Website: https://lizaru.com
Business Name: Lizaru